Shipping policy
Shipping Policy
Thank you for shopping with us!
Order Processing
- All orders are processed within 1–2 business days after successful payment.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Time
- Standard delivery usually takes 3–7 business days, depending on your location.
- Delivery times may vary due to weather, courier delays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before payment.
- Free shipping may be available on selected products or promotional offers.
Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS, email, or WhatsApp (if available).
Delivery
- Please ensure that the shipping address and contact number are correct.
- We are not responsible for delays caused by incorrect or incomplete address details.
Damaged or Missing Items
- If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photos of the product and package.
Contact Us
If you have any questions regarding shipping, please contact our customer support team through our website or WhatsApp.